My genshin impact wasnt starting and kept saying I have a connection error so I uninstalled it, but now the website is not letting me download it again. Even if I click the button nothing happens. Can anyone help?

Do you have another device you could try to download it on? My husband plays it both on his phone and on the ps.

You could also contact the game developer and seek their help. They do have issues with glitches, etc and may be able to help if your problem is game derived.

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